About
Specialising in the areas of strategy, leadership, assets, procurement, regeneration, housing, and organisational change, we benefit from a rare combination of experience that is more specialist than that of traditional consultancies. This allows us to deliver the tailored, creative results our clients want to meet their individual needs.
Our clients know they can trust us.
We take the time to build a personal relationship, and they always deal directly with our senior staff. In fact, that ethos of close partnership began long before we were established in 2015, as our four founding Directors – Andy Pack, Gary O’Connell, Chris Shepherd, and Matt Saich – had already been working together for several years. Today, our team of consultants has grown, and we have a network of trusted associates that complement and further broaden our range of expertise.
If your project requires additional expertise, we’ll tell you and will help you find the right mix of skills to achieve your ambitions. And we’ll happily work with others, whether they come from our own network of partners or beyond, to deliver your growth aspirations in a way that works best for you.
Our values
One of our founding ambitions was to move away from the corporate setting and to form a genuinely client-focussed consultancy that helped our clients achieve more with what they have or to be better at what they do. The values we uphold today continue to reflect that original ambition, as well as the environment in which we work with each other and our partners.
TRUST
Be trustworthy and trust others
INNOVATE
Challenge convention
HAPPINESS
Empower, encourage and reward individuals
VALUE
Create value and deliver quality
COMMUNICATE
Don’t assume – understand and be understood
RESPONSIVE
Agile to the needs of our clients and our own
COLLABORATE
With clients, competitors and each other
Our team
Andy Pack
Director
Chris Shepherd
Director
Matt Saich
Director
Campbell Walker
Director
Matt Huxley
Director
Laura Bridges
Consultant
Gary O’Connell
Director
Panos Magkafinis
Consultant
Stewart Thomson
Consultant
Amar Karia
Consultant
Nicki Cooper
Business Manager
What our clients say about how we work
We have found the team at 31ten to be a breath of fresh air. They are personable and easy to work alongside yet they have the specific knowledge and experience for senior officers and Members to be confident in the advice they provide.
Joe Chesterton
Director of Finance & Resources, Southend-on-Sea Borough CouncilThe team at 31ten are professional, supportive and flexible. Their consultants bring fresh insight, bespoke financial modelling and thoughtful solutions tailored to our needs.
Richard Simpson
Executive Director of Resources, Croydon CouncilOver a series of sessions, they drove us to cover so much whilst flexing and adapting seamlessly when we needed to explore things in more depth. It was brilliant.
Andrew Blake-Herbert
Chief Executive, London Borough of HaveringOn each (project) we have found the team to be flexible, accessible and affordable..(they have) a deep understanding of our organisation - vital in achieving more effective, consistent solutions that will stick over time.
